Meta is under pressure from the European Commission for failing to help users report illegal content on Facebook and Instagram. The Commission said on Friday that users often cannot find clear ways to file complaints or receive replies when they try to report unlawful posts.
The findings come from an ongoing investigation under the EU’s Digital Services Act (DSA), which aims to stop the spread of illegal content and products online. The probe into Meta began last year after several complaints were lodged with Ireland’s content regulator, where the company’s European base is located.
Both Facebook and Instagram now have time to respond to the Commission’s findings. While there is no set deadline, failure to comply could lead to fines of up to 6% of their global annual turnover.
The DSA requires large online platforms to protect users and offer transparent reporting tools. Meta is also being examined for possible breaches related to deceptive advertising and political content.
Separately, the Commission said both Meta and TikTok have violated the DSA by not providing researchers with access to public data. The law demands that platforms with more than 45 million monthly users allow accredited researchers to study how online content impacts society.
These cases are part of 14 ongoing DSA investigations into major online platforms, including X, TikTok, AliExpress and Temu. None have been concluded yet, but the Commission insists that enforcement of the DSA remains one of its top priorities.
